Turn More Completed Jobs Into 5-Star Reviews.
RoutePoint helps contractors automatically request customer reviews, respond to feedback, recover missed calls, and stay connected with customers — without adding more follow-up to your day.
Great Work Doesn’t Automatically Generate Great Reviews.
Your customers may love the work you did — but that doesn’t mean they’ll remember to leave a review. RoutePoint helps make review follow-up part of the process. Automatically send review requests, monitor incoming feedback, and simplify responses without relying on someone to remember after every job.
Follow Up Automatically
Once the job is done, RoutePoint can automatically reach out by text or email and make it easy for customers to share their experience — keeping review requests consistent without adding another task to your day.
Stay on Top of Your Reputation
Keep track of incoming reviews and simplify your responses from one system. With AI-assisted replies, you can respond quickly and personally while spending less time managing your online reputation.
Services
Start With Reviews. Add What Your Business Needs.
Review Management
Automatically request reviews, monitor feedback, and simplify customer responses to build a stronger online reputation.
AI Receptionist & Missed Call Follow-Up
Answer incoming calls, capture customer information, and automatically text missed callers when your team can’t answer.
Customer Reactivation
Reconnect with previous customers, old leads, and past estimates through automated follow-up campaigns.
Google Presence & Smart Websites
Strengthen your Google Business Profile and build a conversion-focused website designed to turn searches and visitors into customer conversations.
Built for Contractors & Home-Service Businesses.
Restoration & Remediation
Water damage, fire and smoke restoration, mold remediation, storm damage, and disaster recovery services.
Essential Home Trades
HVAC, plumbing, electrical, roofing, and other contractors homeowners depend on to keep their properties running.
Construction & Remodeling
General contractors, remodelers, painters, flooring companies, concrete contractors, fencing companies, and related trades.
Property & Specialty Services
Landscaping, tree care, pressure washing, junk removal, pest control, garage doors, pool services, cleaning, handyman services, and more.
FAQ
Got Questions? We’ve Got Answers
How does automated Review Management work?
RoutePoint helps make asking for reviews a consistent part of your customer follow-up. After a job or service is completed, customers can automatically receive a review request by text or email. You can also monitor new reviews and simplify responses, helping you stay on top of your reputation without manually following up every time.
What can the AI Receptionist handle?
Your AI Receptionist can help answer incoming calls when you or your team can’t. Depending on your setup, it can answer common questions, collect caller information, identify what the customer needs, qualify inquiries, assist with scheduling or next steps, and route conversations appropriately. It can also provide coverage after hours or while your team is busy.
Do I need to use every RoutePoint service?
No. RoutePoint is designed so you can start with what your business needs today. Review Management is our flagship service and a great place to start, but you can also use solutions such as the AI Receptionist, missed-call follow-up, customer reactivation, Google Business Profile optimization, and Smart Websites individually or together.
Will RoutePoint work with my existing Google Business Profile?
Yes. You don’t need to start over. RoutePoint can work alongside your existing Google Business Profile to help you manage reviews, keep your business information up to date, and strengthen how your business is presented when potential customers find you on Google.
What happens when I miss a call?
RoutePoint’s Missed Call Text Back can automatically send the caller a text message when their call goes unanswered. Instead of waiting for someone to remember to call them back, you can start the conversation immediately, gather information, and help keep a potential opportunity from slipping through the cracks.
What types of contractors do you work with?
RoutePoint is built for contractors and home-service businesses that depend on calls, reviews, Google visibility, and customer follow-up. That includes restoration companies, HVAC, roofing, plumbing, electrical, general contractors, remodelers, property-service companies, and many other home-service businesses. If you don’t see your trade listed, that doesn’t necessarily mean RoutePoint isn’t a fit.
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